Holiday Inn Southampton, an IHG Hotel

The location and accomodations are always fine, but it is the staff in the dining room and front desk that make this hotel a success. We travel very frequently and stay at lovlier places but none of them top the service provided by this hotel. KUDOS to whoever does the training.

Absolutely loved our stay at the Holiday Inn in Southampton. Good parking facilities upon arrival, and once in the reception area we were greeted by a lovely, helpful woman called Mariona (I hope I got her name right!) who helped us check in and signed us up as Holiday Inn members. She was quick to recommend a local Spanish restaurant for dinner and also pointed us in the direction of the local shopping centre so we could have a mooch around. As avid car and boat fans, myself and my partner loved our room on the second floor as not only could we watch the local car fanatics speed past on the road outside, we could watch the massive cruise liners leaving the dock! It was fantastic and we spent the majority of our evening watching the boats/cars - it’s worth noting our room was just over £100 and we got the partial sea view which was ace. The facilities in the room were wonderful, large TV, very comfortable bed, lovely bathroom. The entire hotel was tidy and nice for our short stay. We also enjoyed a stroll around the local docks and visited the Starbucks (5 min drive) on the docks for our breakfast the next morning which was great fun. Would definitely stay here again if we are in the area!

Breakfast was good and all fresh. We had 3 nights eat in hotel one evening before theatre food and service was good, not posh but very nice. Staff were polite and friendly paid for river view got floor 9 with good out look. Great location

I thought the lady on the reception was exceptional and professional , very helpful too. Bed was comfortable and was nice to have coffee and tea making facilities along with an iron, which was required and used. Also a fridge which was used for keeping my medication cold.

Room was perfect for our needs which was a 2 night stay, we had a view of the incoming and outgoing cruise liners which was a bonus, slept well as very quiet. Beds were comfy with lovely clean linen. Had dinner and breakfast in the restaurant, the service from the staff was exceptional, food was great and breakfast had something for everyone. My daughter has a dairy allergy and they went over and above to ensure she was provided for with no risk to her health so big thanks to them for going the extra mile. Location was good for our needs as everywhere we needed to get to was within walking distance. There was a charge for parking but this is advertised when you book so no surprise, it was handy to be able to park at the hotel as a lot don't offer this now so it was a bonus.